Drift (now Salesloft) focuses on enterprise B2B sales. Starting at $2,500/mo, it's designed for large sales teams. If you need AI customer support without the enterprise price tag, Otoq delivers.
Drift · Founded 2015 · HQ: Boston, USA (acquired by Salesloft) · Starting at $2,500/mo/agent
99% cheaper — $19/mo vs $2,500/mo
No sales team required to get started
AI-first customer support (not just lead routing)
5-minute setup with zero onboarding calls
Transparent pricing — no custom quotes or annual contracts
Built for support + sales, not just sales pipeline
Full bi-directional HubSpot CRM sync included
Reply to visitors directly from Slack threads
Team inbox with assignments and collision prevention locks
WooCommerce support for e-commerce teams
An honest look at how Otoq stacks up against Drift. Updated February 2026.
| Feature | Otoq | Drift |
|---|---|---|
| AI trained on your data | Add-on ($) | |
| Starting price | $19/mo | $2,500/mo |
| Live operator reply | ||
| Per-seat pricing | None | Yes |
| Setup time | 5 minutes | Weeks |
| Knowledge base training | Add-on | |
| HubSpot CRM integration | Full bi-directional sync | |
| Slack integration | Reply from Slack | Limited |
| Team inbox | Assignments + locks | |
| WooCommerce integration | ||
| Typing indicators | ||
| Read receipts | ||
| Message reactions | ||
| AI conversation summaries | Add-on ($) | |
| Branding removal | ||
| Auto lead capture | ||
| Transparent pricing | ||
| Multi-language (20+) | Limited | |
| Free plan | 50 conversations | |
| Annual contract required | ||
| Built for SMBs |
See exactly how much you save with Otoq. No hidden fees, no per-seat pricing.
| Plan Tier | Otoq | Drift |
|---|---|---|
| Free / Trial | $0 (50 conversations) | No free plan (demo only) |
| Starter / Premium | $19/mo | $2,500/mo |
| Professional / Advanced | $49/mo | $2,500+/mo (custom) |
| Business / Enterprise | $149/mo | Custom ($5,000+/mo) |
Switching takes 10–20 minutes. No data loss, no downtime.
Create your free account at getotoq.com. No credit card, no sales call required.
Create your AI agent with a name and personality. Unlike Drift's playbook builder, Otoq's AI learns from your content automatically.
Upload your website URL, FAQ documents, or help articles. If you had Drift playbooks, you don't need to recreate them — Otoq's AI handles routing intelligently.
If you were using Drift's HubSpot integration, connect Otoq's bi-directional HubSpot sync. Leads and conversations sync automatically.
Remove the Drift JavaScript from your site and add Otoq's embed code. One line swap.
Check your annual contract terms. You may need to wait for renewal. In the meantime, you've already saved by not adding more Drift seats.
We believe in honesty. Here's where Drift has an edge:
Advanced B2B sales routing and ABM features
Deep Salesforce/HubSpot CRM integration for enterprise
Video messaging and calendar scheduling
Enterprise security and compliance certifications
Revenue intelligence and pipeline analytics
Common questions about switching from Drift to Otoq.
Price is the biggest factor. Drift starts at $2,500/mo and targets enterprise B2B sales teams. If you're a small business, e-commerce store, or solo founder who needs AI customer support, Otoq does the job at $19/mo. It's literally 99% cheaper.
Almost always, yes. Drift was built for B2B enterprise sales teams running ABM (Account-Based Marketing) campaigns with Salesforce integration and revenue intelligence. If you just need an AI chatbot on your website to answer customer questions and capture leads, Drift is like using a rocket launcher to light a candle.
Otoq has team assignment with round-robin routing and manual assignment, but it doesn't have Drift's advanced ABM-style routing based on company size, revenue, or CRM data. For SMBs, Otoq's team inbox with assignments and Slack replies is typically sufficient.
If your primary need is AI-powered chat, lead capture, and customer support on your website, yes. If you need enterprise sales routing, video messaging, calendar scheduling, and deep Salesforce pipeline integration, Drift may still be the right (expensive) choice.
No. Drift removed their free plan in 2023 after the Salesloft acquisition. You can only get a sales demo. Otoq offers a permanent free plan with 50 conversations/month, no credit card required.
Drift is a powerhouse for enterprise B2B sales teams with big budgets. But if you're a small business that just needs smart AI support on your website, paying $2,500/mo is like buying a semi-truck to deliver groceries. Otoq gives you everything you need at 1% of the cost.
Try Otoq Free — No Credit Card Required