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Insights & Updates

Product updates, guides, and insights on AI-powered customer engagement for e-commerce and small businesses.

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BlogFebruary 15, 20265 min read
Introducing Otoq: AI-Powered Customer Engagement for SMBs
Meet Otoq — the AI platform that lets small businesses deploy intelligent customer support agents in minutes, not months. No code required.
launchAI chatbotcustomer supportsmall business
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GuideFebruary 15, 20267 min read
Why AI Chatbots Outperform Live Chat for E-Commerce
AI chatbots handle customer support 24/7 with instant responses, consistent quality, and automatic lead capture. Here's why e-commerce stores are making the switch.
AI chatbotlive chate-commercecustomer support
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GuideFebruary 15, 20266 min read
How to Capture More Leads with AI Chatbots (Without Annoying Popups)
Learn how AI chatbots capture leads naturally through conversation instead of intrusive popups and forms. Higher conversion, better experience.
lead generationAI chatbotconversion optimizatione-commerce
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ChangelogFebruary 15, 20263 min read
Changelog: Otoq v1.0 — Launch Release
Everything included in the Otoq v1.0 launch: AI agents, knowledge base, lead capture, analytics, and more.
changelogreleasev1.0
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